From more than twenty years involvement with software companies, I can attest that the best person(s) to test (at least UAT) your software is the person writing the end user documentation. Heck this is the primary person to understand new software as it is being developed. Being able to know and experience what you are describing for new people helps uncover many issues that may otherwise only come to light after wide release.
Listen to this person's experiences in a recent podcast.
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