From
the BBC, we learn of the latest psychological literature suggesting that less communication might actually be better than constant inputs. Collaboration in an "always on" mode may in fact reduce ‘collective intelligence’ (a team’s joint problem-solving ability). Instead of always staying in touch with colleagues with continual chats on Slack, for example, the study suggests a better model would be to concentrate group communication to short, intermittent bursts – a single daily video call, for example – to boost team problem solving and creativity.
Besides helping us to make better use of our time during the current crisis, these findings could help to shape the ways that we go about team decision making in the future. Even if we are in the office, we might all benefit from having a bit more me time and a bit less team time.
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