When a Chef is the Boss - Learn from Great Leadership

Here is a great role model, for these difficult pandemic times: Chef José Andrés. The celebrity chef is shuttering his Washington D.C.-area restaurants because of COVID19. He is converting many into "Community Kitchens" offering lunches to people in need.

It seems Andrés plans to scale the project across the U.S.A. through his disaster relief nonprofit, World Central Kitchen. Andrés and his non-profit have already helped serve over 3,000 people stuck on the quarantined Grand Princess cruise ship.

People of America...Important News: All my restaurants in DC area are closed until further notice. Here at @ThinkFoodGroup safety of employees & guests is too priority. Some restaurants will transform into Community Kitchens to offer to-go lunches for those who need a meal. (1/4) pic.twitter.com/3HTyT607ZI

— José Andrés (@chefjoseandres) March 15, 2020

Andrés and his wife Patricia created the charity in 2010 to help feed people in Haiti after a major earthquake. Every year, the nonprofit serves millions of meals around the world to people recovering from disasters, and they are expert at getting a kitchen up-and-running quickly and working under difficult conditions.

WCK served close to 4 million meals in Puerto Rico after Hurricane Maria, in 2017, and is still on task in PR to improve food security. Let's all take a lesson from this -- the time to help each other is now.

Take the Middle Man Out of More Transactions

Uber and AirBnB are in the vanguard of the P2P marketplace model -- their gradual but ultimately huge success of is opening up breakout growth, heralding an explosion in startups with similar models: Taskrabbit, Fivver and others. Marketplace startups are unique because they aren’t just serving one base of customers. These enterprises connect buyers and sellers, service providers and consumers. Their models work when they ensure users are having a good experience with each other, as well as with the respective companies.

Can you tell I am a big fan of P2P exchange-based marketplaces? Companies like AirBnB and Uber have their detractors — some very legitimate: there are some serious issues around discrimination, harassment and worse that these companies have to continue to address. But they also continue to battle against unfair regulations. Laws need to catch up to this new model, not hinder growth and progress.

Obviously, there is growing interest in services like ride-sharing and short-term rentals, where demand is not easily met by traditional means due to capital investment constraints. These new enterprises are simply too big and popular to be pressured to shut down. Nor should they — each new generation reveals in a new world order with new economic realities. Robot cars (and more disruptive, robot trucks) are *ahem* around the corner. Even money (in the form of crypto-currencies, traditionally controlled by governments, is throwing off the shackles of authoritarian overreach.

Why Taxis Need Uber...

The so-called "gig economy" is picking up steam... freelancers replacing full-time staff, companies focus on profits and shareholder value rather than hiring new permanent employees. With this type of work arrangement, geographically diffuse and independent workers are paid piecemeal for completing tasks -- facilitated by the connections from internet-based apps.

Amazon of course has Mechanical Turk, the original "piece work over the internet" freelancers platform. Another Amazon effort riffs on Uber: package delivery. Mechanical Turk is a platform where workers complete microtasks (such as transcribing, proofreading or answering surveys) for, many times, cents on the dollar. These internet denizens work on their own time and can pick up gigs on-demand.

But with the competition to taxis, Uber is really reshaping how the freelance economy works. People forget, in the U.S., most taxi companies retain drivers as 'contractors,' and require the drivers to pay for fuel, maintenance, etc. Regulation has come about to make a partially-public service (shared rides) more consumer-friendly (taxi meters, inspections, licensing). Tim O'Reilly says,

Regulation is not a good in itself. It is a means of achieving public goods. And so far, it is pretty clear that Uber and Lyft (and in particular, the competition between them) are improving the transportation options in American cities. Regulators should be using the opportunity to revisit the old way of doing things rather than trying to make the new conform to outdated rules that no longer serve their purpose...

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